Privacy Policy How we use and protect personal data
Privacy Notice
Last updated Feb 21, 2026
This Privacy Notice explains how Justin's Web Company LLC (“we”, “us”, “our”) collects, uses, and shares information when you visit or use jwc.io (the "Site") and related services.
If you have questions, contact us at support@jwc.io or jwc.io/contact.
Summary
- We collect information you provide (like an email address) and information collected automatically (like IP address and basic usage data).
- We use information to provide and improve the Site, keep it secure, and communicate with you.
- We share information with service providers and when required by law.
- You may have rights to access, delete, or correct your information depending on where you live.
Information we collect
Information you provide
Depending on how you use the Site, you may provide:
- Contact information (e.g., name, email address)
- Account information (e.g., username, authentication details)
- Content you submit (e.g., messages, comments, files)
- Support or inquiry details (what you send us)
You can choose not to provide certain information, but some features may not work.
Information collected automatically
When you use the Site, we may automatically collect:
- Device and connection data: IP address, browser type, device identifiers, operating system, language settings
- Usage data: pages viewed, links clicked, referring/exit pages, timestamps, approximate location (based on IP)
- Diagnostics: errors, performance data, and security-related logs
We use this data to run the Site, understand performance, prevent abuse, and improve features.
Information from third parties
If you sign in using a third-party provider (e.g., Google, GitHub), we receive information from that provider such as your name, email, and profile image, depending on your settings and the provider.
Cookies and similar technologies
We may use cookies, local storage, pixels, or similar technologies to:
- keep you signed in,
- remember preferences,
- understand Site usage, and
- help prevent fraud and abuse.
You can usually control cookies through your browser settings. Some features may not work if you disable cookies.
We do not currently respond to "Do Not Track" browser signals, as there is no industry-standard way to do so.
How we use your information
We use information to:
- Provide, operate, and maintain the Site
- Create and manage accounts
- Respond to requests and provide support
- Communicate with you (including service announcements)
- Improve features, measure performance, and develop new functionality
- Protect the safety, security, and integrity of the Site
- Comply with legal obligations and enforce our terms
How we share your information
We may share information in the following situations:
- Service providers: vendors who help us run the Site (e.g., hosting, analytics, email delivery, customer support). They are permitted to process data only on our instructions.
- Legal and safety: to comply with law, respond to legal requests, protect rights and safety, or prevent fraud/abuse.
- Business transfers: as part of a merger, acquisition, financing, reorganization, or sale of assets.
- With your direction: when you ask us to share information or connect to third-party services.
We do not sell your personal information. If you're covered by a law that defines "sale" or "share" broadly (e.g., some U.S. state laws), see "Your privacy rights" below.
Data retention
We keep personal information only as long as needed for the purposes described above, including to comply with legal requirements, resolve disputes, and enforce agreements.
Retention depends on what the data is and why we collected it. If you delete your account, we will delete or de-identify personal information within a reasonable period, except where we must retain it for legal or security reasons.
Security
We use reasonable technical and organizational safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Children's privacy
The Site is intended for users who are at least 18 years old, as described in our Terms of Use. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has provided personal information, contact us and we'll take appropriate steps.
Your privacy rights
Depending on where you live, you may have the right to:
- request access to personal information we hold about you,
- request deletion of your personal information,
- request correction of inaccurate personal information,
- object to or restrict certain processing, and
- opt out of certain types of targeted advertising or “sharing”/“selling” as defined by applicable law.
How to exercise your rights
Contact us at support@jwc.io. We may need to verify your request. If permitted by law, you can use an authorized agent.
U.S. state privacy disclosures
If you live in a U.S. state with privacy laws (such as California), you may have additional rights. We generally collect the categories of information described in “Information we collect,” use them for the purposes described in “How we use your information,” and disclose them to service providers and for legal/safety purposes as described in “How we share your information.”
We do not discriminate against you for exercising privacy rights.
If you would like to opt out of targeted advertising or any “sharing”/“selling” as defined by applicable law, contact us using the methods above.
EEA/UK/Switzerland (GDPR) notes (if applicable)
If you are in the EEA/UK/Switzerland, we generally process personal data:
- to perform a contract (e.g., provide requested services),
- for our legitimate interests (e.g., operate and secure the Site), and
- to comply with legal obligations.
You may also have the right to lodge a complaint with your local data protection authority.
International transfers
We may process and store information in the United States or other countries where we or our service providers operate. Those locations may have different data protection laws.
Changes to this notice
We may update this Privacy Notice from time to time. We will update the “Last updated” date above. If changes are material, we may provide additional notice on the Site.
Contact
Questions or requests? Contact us at support@jwc.io or visit jwc.io/contact.